Frances O’Grady is the General Secretary of the Trades Union Congress. She first joined the TUC as Campaigns Officer in 1994, and went onto launch the TUC’s Organizing Academy in 1997. She headed up the TUC’s organization department in 1999, reorganizing local skills projects into ‘unionlearn’ which now helps a quarter of a million workers into learning every year. As Deputy General Secretary from 2003, Ms O’Grady led on the environment, industrial policy, the NHS and winning an agreement covering the 2012 Olympics. She has served as a member of the Low Pay Commission, the High Pay Centre and the Resolution Foundation’s Commission on Living Standards.